Question 1

What is a service call fee?

Accepted Answer

A service call fee includes both the trip fee and diagnostic fee. This is the cost to have an appliance repair technician come out to the customer’s home or business and diagnose the problem as to why the appliance is not working properly. After diagnosis, the technician can provide the customer with an estimate of how much the repair will cost. Even if a customer does not approve the repair, the service call fee is still due.

Question 2

What types of appliances do you repair?

Accepted Answer

We repair kitchen and laundry appliances including dishwashers, ovens, refrigerators, and dryers.

Question 3

Do you provide emergency appliance repair?

Accepted Answer

Yes, we offer emergency and diagnostic services to quickly address urgent appliance issues.

Question 4

Are your technicians experienced and certified?

Accepted Answer

Our technicians are skilled professionals committed to quality workmanship and customer satisfaction.

Question 5

Do you charge by the hour?

Accepted Answer

Appliance repair labor costs are not charged by the hour. Rather, we charge by the job which is called Flat Rate Labor. Labor starts at $120.

Question 6

Do you offer a warranty for your work?

Accepted Answer

Yes! A brief overview is provided below. For more information, please see our service terms and conditions.

Repair Service: 90 Day Guarantee. The warranty provides that if within 90 days from the date of initial service, the appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will return and replace any parts installed by our company that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Warranty excludes breakdowns or malfunctions not related to original repair or service completed by any party other than our company. Return site visits to install customer provided parts will be subject to additional charges such as a service call fee and labor.

Part Sales: Final Sale. Damaged parts and other discrepancies must be submitted within 14 days of invoice date.

Question 7

Are you licensed and insured?

Accepted Answer

Absolutely! We are your reliable contractor.

We’re licensed and insured for any work we do so customers are protected. We carry DCWP License Number 2133559-DCWP.

In addition, we have the regulatory certifications including brazing and refrigerant handling (EPA 608).

Reliable Appliance Repair in NYC

Expert dishwasher, dryer, washer, oven, and refrigerator repairs with trusted local technicians.

Why choose Copper Cube Service LLC

Trusted appliance repair

Fast, local service

Quality workmanship

Clear communication

Our appliance repair services

Kitchen Appliance Repair

Laundry Appliance Repair & Maintenance

Other Appliance Repair

Proudly serving Brooklyn and surrounding communities

Manhattan

Brooklyn

Queens

Staten Island

Frequently asked questions

Helpful answers about our appliance repair services

What is a service call fee?

What types of appliances do you repair?

Do you provide emergency appliance repair?

Are your technicians experienced and certified?

Do you charge by the hour?

Do you offer a warranty for your work?

Are you licensed and insured?

Book Online

Reliable Appliance Repair in NYC

Expert dishwasher, dryer, washer, oven, and refrigerator repairs with trusted local technicians.

Why choose Copper Cube Service LLC

Trusted appliance repair

Fast, local service

Quality workmanship

Clear communication

Our appliance repair services

Kitchen Appliance Repair

Laundry Appliance Repair & Maintenance

Other Appliance Repair

Proudly serving Brooklyn and surrounding communities

Manhattan

Brooklyn

Queens

Staten Island

Frequently asked questions

Helpful answers about our appliance repair services

Question

What is a service call fee?

Question

What types of appliances do you repair?

Question

Do you provide emergency appliance repair?

Question

Are your technicians experienced and certified?

Question

Do you charge by the hour?

Question

Do you offer a warranty for your work?

Question

Are you licensed and insured?

Book Online